External Review Process
1. Once an application is submitted and the application fee is paid, Tandem Global will assign the application to a third party Reviewer.
2. Each application is reviewed by at least two Reviewers.
In the event that there is a notable discrepancy in the review of projects, a project or application may be submitted to a third Reviewer. In the case of a third review, the two reviews that most closely agree will be used for the final outcome
3. Once the review process has been completed, applicants have access to both scoring sheets for each project to review their scores and comments from Reviewers.
4. If the application was unsuccessful, e.g. receives a “Not-Certified” outcome, applicants have an opportunity to submit additional and/or clarifying information in an appeal. Appeals are reviewed by the same Reviewers who conducted the initial reviews and are evaluated using the same Scoring Sheets.
Reviewers
Tandem Global contracts with a team of third-party freelance professionals with experience in conservation to serve as official WHC Certification Reviewers.
All Reviewers receive training on the WHC Certification standard, project scoring, and the supporting guidance on evaluation of applications. In addition to initial training, reviewers receive additional training annually to ensure all Reviewers are up to date on the process and criteria.